Shipping Terms and Shipping time
If you place your order from Monday through Friday until 12pm EST, we will usually ship your package the same day, otherwise on the following day.
We ship everything through the carrier DHL. The shipping time within Germany is 1-3 business days; in the EU area around 3-7 business days; in the other parts of Europe and the rest of the world it’s 1-3 weeks. For delivery in non-EU countries, additional custom duties, taxes and fees may apply.
free shipping from 40 €
Our packages are insured against transport damage and theft. If your package appears damaged on delivery, please check the content right away and get a confirmation about the damage from your mailman and report the damage to us so that we can help you.
For orders within Germany and the EU, the respective taxes of the country of destination apply. Please note that we don’t process export documents and don’t reimburse sales tax!
For orders outside of the EU, you will notice that automatically no sales tax will be added when you put your items in the shopping cart. The respective tax- and custom laws for the destination country apply. Additional custom fees can apply.